In response to recent COVID-19 concerns, we are writing to assure our clients that we are taking recommended precautions. We take safety seriously, both yours and our own, and have in place a system for protecting all of us against transmission of disease, such as COVID-19. We use personal protective equipment as advised by the government and our regulating body, and frequently disinfect all surfaces that have been in contact with patients. We have social distancing protocols in place, and ample space for waiting without close contact to others. We have extended appointment times to enable time for disinfection between each appointment, and we offer optional video consultations for everyone, especially the vulnerable. The clinic provides hand sanitiser in all waiting and consulting rooms and in the lobby. We advise people to not bring friends or family along to the clinic at the present time in order to minimise social contact.